Privacy Policy

Information We Collect

When you browse our site or place an order, we may collect information such as:

• Contact details: name, email address, phone number.
• Shipping details: delivery address and postcode.
• Order details: items purchased, quantities, pricing, and order history.
• Payment details: payments are processed securely by our payment providers. We do not store full card details.
• Technical data: IP address, browser type, device information, and basic site usage analytics.

How We Use Your Information

• To process orders, payments, delivery, and returns.
• To communicate with you about your order, support requests, or important updates.
• To improve our website experience, products, and services.
• To prevent fraud and protect our customers and business.
• To comply with legal obligations (where applicable).

Cookies & Tracking

We use cookies and similar technologies to keep the website running smoothly and to understand how visitors use the site.

You can control cookies in your browser settings. Some features may not work correctly if cookies are disabled.

Sharing Your Information

We do not sell your personal information. We may share limited information only when necessary, for example with:

• Payment providers to process transactions securely.
• Courier/shipping partners to deliver your orders.
• Service providers who help us operate the website (hosting, email).
• Legal requirements if required by law or to protect our rights.

Security

We take reasonable measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure. Please keep your account credentials private.

Your Choices

• You can request access to or correction of your personal information.
• You can request deletion of your personal information where legally allowed.
• You can opt out of marketing messages (if you receive any) by using the unsubscribe link or contacting us.
• You can disable cookies via browser settings (some site features may be affected).